Frequently Asked Questions

Do you have a question about something? Read through our Frequently Asked Questions to find the answers you're looking for!

General FAQ’s

What are the main differences between the Oncore wireless karaoke system and the Oncore wireless vocal studio? Which one is right for me?

The Oncore wireless karaoke system is for the traditional karaoke user. Sing your favourite songs, record your performances, and even host your own karaoke party with friends. If your goal is to have fun with friends or sing your favourite tunes with no pressure, this is the product for you. If you do feel like trying to write your own song, you can use our song writer backing tracks and record your amazing lyrics and lead vocal.

The Oncore wireless vocal studio is a great product for the budding singing star. It comes with all the same great features as the karaoke system but also offers a chance at stardom. One free American Idol Underground spin credit is included in your package. This gives you the opportunity to upload your performance to the American Idol Underground community which offers internet radio play and thousands of fans to comment on your work. The vocal studio is the perfect opportunity to record your own song without all the overhead of professional studio costs. Prepare your lyrics, record your lead vocal on the track, and submit it to American Idol Underground for great exposure. At On-Key Karaoke we offer you the best singing experience.

Where and how do I buy songs?

You can browse titles on the songs page and purchase whenever you're ready. Once you receive your Oncore, simply install the On-Key Studio song managment software that comes with it to download your songs and get singing. You can even use On-Key Studio to add songs from your CD+G collection! Please note that only songs downloaded from www.onkeysongs.com have pitch correction and scoring features available.

Are songs on this website exclusively for the Oncore singing systems?

Yes, all songs downloaded from this website are for use with the Oncore wireless karaoke system and Oncore wireless vocal studio only. Each song file is produced specifically for the Oncore system and includes unique information that works with Oncore’s patented vocal effects.

Do I have to pay shipping or handling with my order?

We are currently offering free shipping on all orders.

I live outside North America, can I order an Oncore?

The Oncore system is currently available in North America only.

I have an old On-Key karaoke player and have purchased songs for it. Can I use my songs with the new Oncore System?

YES! All songs previously purchased through onkeykaraoke.com or onkeysongs.com can be used with your new Oncore Player. Simply sign up for an account on this site using the same email as your old account. Your On-Key song library will automatically be transfered to your new account. After that just open the On-Key Studio software that comes with your new Oncore to download your new high quality audio files!

Where can I submit a Media/Partnership inquiry?

If you would like to see the benefits of being an On-Key partner please visit here.

Oncore Setup

Please reference our Oncore virtual manual for easy first time setup of your Oncore wireless karaoke player by clicking here. If something didn’t work properly, please contact us at webcases@ivl.com

To contact our technical support team call toll free: 1-866-786-6539